Initial Disclosure Document

Who are we?

Easy Lease Direct is a trading style of Toomey Leasing Group Ltd, a company which was incorporated in 1969. We are a member of the Toomey Group of companies.

What do we offer?

Our Easy Lease Direct team specialises in providing customers with personal leasing agreements on a large range of motor vehicles. We also offer a part exchange facility where we will purchase a customer’s existing car, settle any outstanding finance, and allow the customer to use any equity to help reduce the monthly price of the new car, and/or simply refund the equity back to the customer. If the price we offer for the customer’s existing car is less than the outstanding finance, the customer will pay the difference to us.

How do we provide our services?

We work with a small number of carefully selected business partners to ensure we offer the most consistent and competitive service to our customers. We operate using an initial payment contribution scheme which allows customers to take delivery of a new vehicle without having to pay any upfront monies. Our Easy Lease Direct team is involved in all aspects of the leasing process, from the initial enquiry right through to arranging delivery and final collection of a customer’s vehicle. During the lease period, we are here to be actively involved in resolving any queries and will always do our best to help find a suitable solution to our customer’s needs, working within the terms set by our business partners. We will try to ensure that we are always dealing with ‘the customer, and not somebody posing or acting on behalf of the customer unless agreed with the customer.

What are the benefits?

Our agreements make it easy and affordable to acquire a brand-new vehicle. We calculate a fixed monthly payment based on the vehicle of your choice, your annual mileage requirements and your required minimum leasing period. We only supply brand new vehicles, which unless otherwise stated, will arrive to you with only delivery mileage. We operate a ‘the price you see is the price you pay’ policy and always quote the fully inclusive price so our customers know the exact amount which will be taken from their bank account each month by direct debit. We offer our customers the facility to take an ‘optional maintenance package’ which covers all the routine servicing and replacement tyres for a small fixed monthly payment. Please note - although all our vehicles are brand new and arrive with delivery mileage only, some of our special offers have been registered before delivery and this is shown on the offer page.

What are the disadvantages?

We require all our customers to have a strong credit rating and therefore require all customers to pass a credit check. We don’t offer any products for people with adverse credit. If a customer needs to end the leasing agreement, there will be a termination charge. Typically, the longer the customer has had the vehicle, the lower the cost to terminate. We always do everything to help mitigate the customer’s costs. Missed or late monthly payments may have a negative impact on the customer’s credit status. Customers will incur excess mileage charges should they exceed their annual mileage allowance. This is calculated when the vehicle is finally returned. The customer will not be the owner of the vehicle unless they pay all the fixed monthly payments and pay the final option to purchase amount. Although the customer does not own the vehicle, and they have no intention of owning it in the future, they should be fully aware that they are expected to take good care of the vehicle so that they can return in it a condition suitable for its age and mileage. Customers will also incur charges to repair any damage to the vehicle which falls outside of normal fair wear and tear guidelines. Customers will also be charged should they not service the vehicle in accordance vehicle the manufacturer’s guidelines. We do not offer any finance options for end-of-contract charges (excess mileage/damage etc) so we advise customers to give careful consideration to their chosen annual mileage and to pay particular attention to the fair wear and tear guide to help avoid any unwelcome costs in the future. Easy Lease Direct offer an ‘optional maintenance plan’ which covers all the routine servicing and replacement tyres for a fixed monthly payment.

Cancellation rights

From the point that customers sign all official contractual documentation, they have a period of 14 days to cancel the agreement and not proceed with the delivery of a vehicle. Customer information and how we use it all customers information provided to us will be strictly for our use and will only be passed to our business partners when necessary and valid to a particular agreement. For example, providing customer contact details to a logistics firm for new vehicle delivery. Following completion of our online credit application, we will as instructed, pass the customer’s personal information to a maximum of one financial organisation to obtain credit approval. If there is a requirement to pass customers' information to another party, we will seek the necessary approval from the customer. Documentation charges Easy Lease Direct does not charge documentation or delivery fees.

Who regulates us?

We are authorised and regulated by the Financial Conduct Authority, acting as a credit broker. We are also members of the British Vehicle and Leasing Association (BVRLA).

How do we make our money?

We are paid a commission by the finance provider/lender, once the agreement is live. The commission we receive may be pre-set but can vary and may impact the amount payable by the customer.

What to do if you have a complaint?

Easy Lease Direct has an internal complaint handling procedure and should customers feel they have not been treated fairly or wish to complain about an aspect of our business, we will respond accordingly and look to settle an issue to our customer’s satisfaction. We value the opportunity to hear our customer's views and request that any official complaints be emailed to or put in writing to the following address: Easy Lease Direct, Sheridan House, 11 Vernon Street, Derby, DE1 1FR Tel: 01332 388087 Fax: 01332 299159

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service or the BVRLA (British Vehicle Leasing and Rental Association).